As a leader and manager for over the last 10 years these are my top 10 ways for being a good one.
- Get your hands dirty.
- Know what your people are doing and what their grind is like. You can’t empathize if you have no idea, and they know it.
- Ask questions and go back to #2.
- Gain insight and knowledge by seeking out the hard questions/answers. Don’t seek to answer them straight away, no one likes the spin zone in which the question never gets fully addressed (people are not stupid).
- Empower your team.
- Let your team drive their work and decisions, while supporting them, win or fail. No one likes a boss over the shoulder every step of the way, but they do appreciate the one who is a phone call away.
- Be fearless.
- Don’t let every little dip in a relationship with clients dictate your mood to our team. It will all work out and showing a positive spirit in the face of adversity will drive morale higher versus killing it.
- Keep your people at the top of your priorities.
- Should be self-evident. People make the world go round. If the wrong person isn’t right for the job perform them out, they affect the people who are right for the job.
- Develop something from scratch.
- It gives a sense of pride and accomplishment, leaders need it too!
- Allow personal goals for your people.
- All work and no play makes Jack a dull boy. Goals shouldn’t all just be corporate ones, refer back to #6.
- Make mistakes and don’t hide from them.
- Mistakes happen, hopefully not costly ones that can’t be remedied. Don’t sweep it under the rug, play in it and learn from it and share what you or the team as learned. Refer back to #5 and #4.
- Break the rules.
- If it adds value to a person or a project and is strategically sound, break the rule. Refer back to #6 and if someone is pulling in more hours than usual and adding value, give them the day off outside of the vacation schedule to recharge and let them know you care and appreciate them.
Any additional ways for leaders/managers to be good? Please let me know in the Comments below. It’s good to stay at the top of your skill set as a leader/manager.
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